Information on the processing of personal data of website users

Articles 13 and 14 of Regulation 2016/679/EU (hereinafter also “GDPR”)

Why this notice

Ing. Lucarelli & C. Srl (hereafter also “Ing. Lucarelli” or “Owner”) is committed to the respect and protection of your privacy and wants you to feel safe both while simply browsing the site and in case you decide to register by providing us with your personal data in order to take advantage of the services made available to its Users and/or Customers.

On this page ing. Lucarelli intends to provide you with some information on the processing of personal data relating to users who visit or consult the web site accessible electronically from the address (the “Site”). This information is provided only for the website of Eng. Lucarelli and not for other websites that may be consulted by the user through links (for which please refer to their respective privacy policies/policies).

The reproduction or use of pages, materials and information contained within the Site, by any means and in any medium, is not permitted without the prior written consent of Ing. Lucarelli. Copying and/or printing for personal and non-commercial use only is permitted (for inquiries and clarifications contact Ing. Lucarelli at the contact information below). Other uses of the content, services, and information on this site are not permitted.

With respect to the content offered and the information provided, Ing. Lucarelli will endeavor to keep the contents of the Site reasonably up-to-date and revised, without offering any warranty as to the adequacy, accuracy or completeness of the information provided by explicitly disclaiming any liability for any errors of omission in the information provided on the Site.

Navigation data

Ing. Lucarelli informs you that the personal data provided by you and acquired at the time of the request for information and / or contact, registration to the site and use of services through smartphones or any other tool used to access the Internet, as well as the data necessary for the provision of such services, including navigation data and data used for the possible purchase of products and services offered by Ing. Lucarelli but also only the data so-called “navigation” of the site by Users, will be treated in accordance with applicable regulations. The computer systems and software procedures used to operate this website acquire, in the course of their normal operation, some personal data whose transmission is implicit in the use of the Internet.

This is information that is not collected to be associated with identified data subjects, but which by its very nature could, through processing and association with data held by third parties, allow the identification of navigating users. This category of data includes the “IP addresses” or domain names of the computers used by users connecting to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the web server, the size of the file obtained in response, the numerical code indicating the status of the response given by the web server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check the proper functioning of Ing. Lucarelli’s website.

It should be noted that the aforementioned data could be used to ascertain responsibility in case of computer crimes to the detriment of Ing. Lucarelli’s site or other sites connected or linked to it: except for this eventuality, at present the data on web contacts do not persist for more than a few days.

Data provided by the user

Ing. Lucarelli collects, stores and processes your personal data for the purpose of providing the products and services offered on the Site, or for legal obligations. Regarding some specific Services, Products, Promotions, etc. Ing. Lucarelli may also process your data for commercial purposes. In such cases, a specific, separate, optional and always revocable consent will be requested in the manner and at the contact details below.

The optional, explicit and voluntary sending of electronic mail to the addresses indicated in the appropriate section of the Web Site, as well as the filling in of questionnaires (e.g. forms), implies the subsequent acquisition of some of your personal data, necessary to respond to requests.

Please also note that when using your mobile connection to access digital content and services offered directly by Ing. Lucarelli or by our Partners it may be necessary to transfer your personal data to such third parties. Please note that you may access the Site or connect to areas where you may be enabled to post information using blogs or message boards, communicate with others, such as by coming from Ing. Lucarelli’s page on Facebook®, Google Plus®, and other social networking sites, review products and offers, and post comments or content.

Before interacting with those areas, please read carefully the General Terms of Use of those pages, keeping in mind that, under certain circumstances, the information you post may be viewed by anyone with access to the Internet, and any information you include in your postings may be read, collected, and used by third parties.

Purpose of processing and legal basis

Data are processed for the purposes:

  • Strictly related to and necessary for registration at www.Ing., the services available from Lucarelli, the use of related information services, and the handling of contact or information requests;
  • For activities related to the handling of User/Customer requests and the sending of feedback which may include the transmission of promotional material;
  • related to the fulfillment of obligations under EU and national regulations, the protection of public order, and the detection and suppression of crimes;
  • direct marketing, i.e. sending advertising material, promotion of the services offered by Lucarelli; this activity is carried out by sending advertising/information/promotional material and/or invitations to participate in initiatives, events and offers aimed at rewarding users/customers, carried out by “traditional” means (by way of example, paper mail and/or operator calls);

The provision of data for the purposes referred to in points 1), 2) and 3), connected to a pre-contractual and / or contractual or functional to a user request or provided for by a specific provision of law, is mandatory and, failing that, it will not be possible to receive information and access any services requested; with regard to point 4) of this Information Notice, the consent to the processing of data by the user / customer is instead free and optional and always revocable without consequences on the usability of products and services except the impossibility for Ing. Lucarelli to keep users/customers updated on new initiatives or special promotions or benefits that may be available.

Ing. Lucarelli may send commercial communications relating to products and/or services similar to those already provided, in accordance with Directive 2002/58/EU, using the e-mail, or paper coordinates, indicated by you on such occasions to which you may object in the manner and at the addresses below.

Methods, processing logic, storage time and security measures

The processing is also carried out with the aid of electronic or otherwise automated means and is carried out by Ing. Lucarelli and/or third parties that Ing. Lucarelli may use to store, manage and transmit the data. The data processing will be carried out with logics of organization and processing of your personal data, also related to the logs originated from the access and use of the services made available via web, products and services used related to the above-mentioned purposes and, in any case, in such a way as to ensure the security and confidentiality of the data. The personal data processed will be retained for the period of time required by the regulations applicable at the time.

With reference to the aspects of personal data protection, the user/customer is invited, in accordance with Art. 33 of the GDPR to report to Ing. Lucarelli any circumstances or events from which a potential “personal data breach (data breach)” may arise in order to allow for an immediate assessment and adoption of any actions to counter such an event by sending a communication to or contacting Customer Service. The measures adopted by Ing. Lucarelli do not exempt the Client from paying the necessary attention to the use, where required, of passwords/PINs of appropriate complexity, which he/she must update periodically, especially in case he/she fears they have been hacked/known by third parties, as well as carefully guard them and make them inaccessible to third parties, in order to avoid their improper and unauthorized use.


A cookie is a short string of text that is sent to your browser and, eventually, saved on your computer (alternatively on your smartphone/tablet or any other tool you use to access the Internet); such sending generally occurs every time you visit a website. Ing. Lucarelli uses cookies for a variety of purposes in order to provide you with a fast and secure digital experience, for example, by allowing you to maintain an active connection to the secure area as you navigate through the pages of the site.

Cookies stored on your terminal cannot be used to retrieve any data from your hard disk, transmit computer viruses, or identify and use your e-mail address. Each cookie is unique to the browser and device you use to access the Website or use the Ing. Lucarelli App. Generally, the purpose of cookies is to improve the operation of the website and the user’s experience in using it, although cookies may be used to send advertising messages (as specified below). For more information on what cookies are and how they work, you can check out the “All about cookies” website .

Scope of communication and data transfer.

For the pursuit of the aforementioned purposes, Ing. Lucarelli may communicate and have processed, in Italy and abroad, personal data of users/customers to third parties with whom we have relationships, where these third parties provide services at our request. We will only provide these third parties with the information necessary to carry out the requested services by taking all measures to protect your personal information. Data may be transferred outside the European Economic Area if this is necessary for the management of your contractual relationship. In this case, protection and security obligations equivalent to those guaranteed by the Data Controller will be imposed on the data recipients.

In the case of using services offered directly by Partners we will provide only the data strictly necessary for their performance. In any case, only data necessary for the pursuit of the intended purposes will be disclosed, and the safeguards applicable to data transfers to third countries will be applied where required. We may also disclose personal data to our commercial service providers, for marketing reasons, who are appointed external data controllers for this purpose. In addition, personal data may be disclosed to the competent public bodies and authorities for the needs of compliance with regulatory requirements or to ascertain responsibility in case of computer crimes against the site as well as communicated to, or allocated at, third parties (as managers or, where they are providers of electronic communication services, autonomous owners), which provide computer and telecommunication services ( services, management and development of websites) and which Ing. Lucarelli uses to perform tasks and activities, including technical and organizational instrumental to the functioning of the website. The subjects belonging to the above categories operate as separate Data Controllers or as Managers appointed for this purpose by Ing. Lucarelli.

Personal data may, in addition, be known by the employees/consultants of Ing. Lucarelli who are specially instructed and appointed as Data Processors.

The categories of recipients to whom the data may be disclosed is available by contacting Ing. Lucarelli at the addresses below.

Rights of data subjects

You may at any time exercise the rights granted to you by law, including:

  1. to access your personal data, obtaining evidence of the purposes pursued by the Data Controller, the categories of data involved, the recipients to whom the data may be disclosed, the applicable retention period, and the existence of automated decision-making processes;
  2. To obtain without delay the rectification of inaccurate personal data concerning you;
  3. To obtain, in the cases provided for, the cancellation of your data;
  4. To obtain restriction of processing or to object to processing when possible;
  5. to request the portability of the data that you have provided to Ing. Lucarelli, i.e. to receive them in a structured, commonly used and machine-readable format, including for the purpose of transmitting such data to another data controller, within the limits and with the constraints provided for by Art. 20 of the GDPR;

In addition, he may file a complaint with the Data Protection Authority under Art. 77 of the GDPR.

For the processing referred to in point 4) of the purposes, the Customer can always revoke consent and exercise the right to object to direct marketing (in “traditional” and “automated” form). The objection, in the absence of any indication to the contrary, will refer to both traditional and automated communications.

Data Controller

Data controller, pursuant to Art. 4 of the Code and the GDPR, is Ing. Lucarelli & C. Srl, Via Gramsci, 16 – 20060 Cassina De Pecchi (MI) P.IVA: 08639830150 – CF: 08639830150

The above rights can be exercised upon request of the Interested Party using the following references:

The use of the Website, including those intended for tablets and/or smartphones, by the Client and/or the User implies full knowledge and acceptance of the content and any indications included in this version of information published by Ing. Lucarelli at the time the site is accessed. Ing. Lucarelli informs that this policy may be changed without notice and therefore we recommend periodic reading.

The Data Controller

Eng. Lucarelli & C. Srl

This privacy policy was updated on 25/05/2018