VOIP

The Service

L-Connect specializes in providing high-quality, technologically advanced Voice Over IP (VOIP) telephony services. Our VOIP service is based on a technology that allows the replacement of traditional telephone lines, guaranteeing the same reliability and quality.

For which lines is Number Portability to VOIP telephony available

  • Analog lines (POTS) and ISDN lines main number plus additional numbering
  • ISDN lines and PRI GNR (Through Selection) 10, 100, 1000 numbers
  • Lines in ULL and native VoIP of other Operators

From which operators is it possible to make Number Portability to VOIP telephony

We can perform Number Portability to our VOIP telephony service from all major Operators: Telecom Italia (also Alice Business Voce VoIP numbers), BT-Albacom, Eutelia, Fastweb, Vodafone and Wind.
As well as by: Acantho, Ambrogio, Brennercom, Consiagnet, Convergenze, Colt, Digitel Italia, Enter, Fly Net, ST Group, Infracom, Itelsi, Mc-link, Messagenet, Momax, Planetel, Professional Link, Qcom, Satcom, Selen, Teknosi, Teletu-Tele2, Teleunit, Tex97, Tiscali, Twt, Unidata, Uno Communications, Welcome Italia Voip Voice.

Programming Number Portability to VOIP Telephony

For all Number Portability requests, it is possible to agree with the Customer on the exact day on which to perform the Cut-Over, i.e., the actual switch from the old Operator to our VOIP platform, in order to minimize the possible inefficiencies generated by this activity. For GNRs (Passing Selection) it is also possible to define not only the day but also the time of portability.

New geographic numbering for VOIP telephony

In addition to being able to perform Number Portability of existing numbers, we can provide our Customers, on all area codes of Italy, with new geographic telephone numbers:

  • Single numbering, also in Automatic Search
  • GNR (Through Selection) 10, 100, 1000 numbers

Listed Publication

Both numbers brought from other Operator and new ones can be published in public telephone directories.

Back-up service

The VOIP System Back-up service, which can be activated for all types of VOIP lines (single line or GNR), ensures the user’s continuous reachability even if the Internet connection fails. Simply indicate a number, landline or cellular, and our system will divert calls that are unable to reach the VOIP number to the back-up numbering.

For GNRs, it is possible to indicate, for each extension, a specific numbering to which to divert backup calls. Extensions without their own backup numbering follow the Operator Post rule.
In addition, you can choose which CLI to display for backup calls: whether that of the actual caller or that of the number or extension of the GNR being backed up.

Call forwarding or call transfer

It is possible to set up unconditional call forwarding, on busy or no answer, to another number. Calls are terminated by displaying the CLI of the original caller or, alternatively, that of the diverted numbering. For GNRs, it is possible to indicate, for each extension, a specific numbering to which calls should be diverted.

Voicemail

It is possible to set up unconditional call forwarding, either on busy or on no answer, to a Voicemail service that will forward by e-mail to the user the message recorded by the caller. For GNRs, a specific Voicemail can be activated for each extension.

Number of simultaneous VOIP channels

Each VOIP number in postpaid is activated with 5 simultaneous channels (i.e., the sum of simultaneous calls between inbound and outbound). It is possible to change this value (from 1 and 5) independently. To obtain more than 5 simultaneous voice channels, it is necessary to make a corresponding request.

Multiple SIP registration

Two or more SIP credentials can be requested for each VOIP number. In this way, the same VOIP number can be configured on two or more devices so that they ring at the same time when an incoming call comes in.

ADSL dedicated to voice

Dedicated Voice ADSL lines are special circuits designed specifically for VOIP packet transit. These are Internet-inhibited lines that can only connect to our IP telephone exchange, thus ensuring a high level of quality and security.

VOIP BOX

The VOIP BOX option is reserved for Customers who have signed an ADSL contract dedicated to Voice and already have our VOIP service active.
The Customer, by choosing to activate the VOIP BOX option, will purchase a monthly ceiling dedicated to calls to the national mobile or fixed network. Traffic outside the ceiling will be charged according to the plan associated with the VOIP contract. Any unused plafond will not be accumulated with that of the following month. Each VOIP BOX account will be able to make an unlimited number of simultaneous calls.

VOIP FLAT

The VOIP FLAT option, which is reserved for Customers who have signed an ADSL contract dedicated to Voice and already have our VOIP service active, allows them to make phone calls to Italian fixed and mobile numbers without any additional charge beyond the monthly fee of the VOIP FLAT option chosen. All other calls will be charged according to the rate plan associated with your VOIP contract.


I Plus

  • Documented success stories: Case histories, references on Linkedin
  • Portability of all types of lines, including Passing Selections (GNR), from major Operators.
  • New single geographic numbering or Passing Selections (GNR).
  • Backup: the Customer’s reachability is always guaranteed even if the Internet connection fails. For GNRs, a specific backup numbering can be specified for each extension.
  • Call forwarding and Voicemail: settable for each geographic or internal number of GNRs.
  • Security: anti-fraud system, caller IP blocking, IP BAN, etc.
  • Unlimited number of simultaneous calls even with only one VOIP phone number.
  • Compatibility tested with leading PBXs and Gateways
    Resetting fees
  • Clear, no-cost, no-answer rates charged for actual seconds of talk time.
  • Postpaid or Prepaid
  • Restricted area to monitor your telephone traffic and manage all advanced features independently.
  • Power and/or predictive dialing management for Call Center
  • Multiple SIP registration: to configure the same VOIP number on multiple devices.
  • Dedicated technical support

The insights

Download

VOIP L-connect Description (Download PDF)

Guide to VOIP service functions Reserved Area ( Download PDF)

Prepaid VOIP Service Description Sheet
(Download PDF)

Descriptive sheet Dedicated ADSL Services for Voice, VOIP BOX and VOIP FLAT
(Download PDF)

Form for publication of listed VOIP numbers
(Download PDF)

Registry of Oppositions Disclosure
(Download PDF)

Premium and Satellite Number Unblocking Request
(Download PDF)

VOIP L-connect Safety Datasheet
(Download PDF)

The offer

Activation Monthly fee
Assigning new geographic number or activating ported number € 40,00 € 4,00
Assignment of a new GNR pass-through selection - 10 numbers or GNR activation carried € 90,00 € 7,00
Assignment of a new GNR pass-through selection - 100 numbers or GNR activation carried € 90,00 € 15,00
Assignment of a new GNR pass-through selection - 1000 numbers or GNR activation carried € 90,00 € 50,00
Una Tantum
Practice management portability of a telephone number € 30,00
Practical portability management of a pass-through selection: GNR 10, 100, 1000 numbers € 100,00
Shot Minute
Local Free € 0,0140
Nationals Free € 0,0240
TIM, Vodafone, Wind, H3G Free € 0,1690
Other furniture Free € 0,2300
International(download full price list)
Activation Monthly fee
Dedicated ADSL for voice up to 4 channels (G.729)
Without support TI line (naked), with loaner router
€ 150,00 € 50,00
Dedicated ADSL for voice up to 8 channels (G.729)
Without support TI line (naked), with loaner router
€ 150,00 € 70,00
Dedicated ADSL for voice up to 15 channels (G.729)
Without support TI line (naked), with loaner router
€ 150,00 € 100,00
VOIP BOX package 1,000 minutes / month calls to Italy landline *. - € 9,00
VOIP BOX package 1,000 minutes / month calls to mobile Italy * - € 39,00
* Monthly prepaid packages, activated only with dedicated ADSL option for voice. For off-threshold traffic, the price list contracted with the VOIP service applies.
VOIP FLAT option for calls to landline and mobile Italy ** - € 24,00
** Monthly fee for each voice channel.
Download descriptive sheet(download)
Download price list(download)